Customer information

Return, Refund & Cancellation Policy

Please review this policy before placing an order.

Cancellations

Orders may be cancelled according to the cancellation window and conditions specified by Ayuvēda Pro.

Returns

Return eligibility depends on the product, its condition, and the terms published by Ayuvēda Pro. Any restrictions must be clearly stated and comply with applicable law.

Damaged or Incorrect Orders

If you receive a damaged or incorrect order, contact customer support with your order number and details of the issue.

Refunds

Approved refunds will be processed using the applicable refund method and within the timeline communicated by Ayuvēda Pro.

Shipping Charges

The treatment of shipping charges will depend on the circumstances and the published policy.

How to Request Assistance

Contact us through our Contact Us page with your order number and a description of the issue.

To confirm before publishing: the actual cancellation window, return conditions, refund timelines, applicable exceptions, and the official support email. Remove this note once completed.